Technical Training Specialist
- Communicate training and cross-training program changes to affected staff through different media.
- Conduct training on both Federal Title IV and alternative loan filing.
- Design, develop, maintain and recommend changes to training and reference materials for use in the department’s technical training to gain efficiencies and productivity.
- Analyze training effectiveness through test scores, production statistics and error rations, and additional mentoring needed during training as well as after training follow up; to make changes to ensure comprehension and application of material and to evaluate additional training needs.
- Recommend training requirements from analysis provided by Quality Assurance.
- Monitor and record performance of trainees to ensure understanding of material.
- Evaluate employee performance prior to and after completion of training; recommend necessary additional training.
PHEAA Pittsburgh, PA. August 2013 – September 2014 (1 year 2 months)
162 Comments
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