Software Trainer
- Traveled to client sites and participated on sales calls to assist in the promotion and sales of company’s retail point-of-sale software.
- Wrote documentation on company software to assist employees on Club Prophet Software.
- Provided technical support for worldwide clients in retail point-of-sale software to keep the golf clubs and retail business running efficiently.
- Conducted online trainings in Bomgar to train or refresh clients in software. Trained and provided on-site implementation of software modules to over 10 clients across the Region.
- Remotely updated client software, print drivers and hardware for out-of-State clients to ensure the latest software upgrades were properly installed, fully functional and bug-free.
- Provided client database backups and windows networking using MSSQL to prevent any loss of data when performing an upgrade to the system.
Club Prophet Systems Pittsburgh, PA. – (9 months)
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